Let your career soar with Aer Lingus!

Job Title: Cabin Crew Member

Job Type: Fixed Term Contract

About Us:

We at Aer Lingus, Ireland's only “Four-Star” airline*, have opened the 2024 Cabin Crew Member recruitment campaign and are now accepting applications via our recruitment partner Nobox.

At Aer Lingus, we are dedicated to delivering an exceptional travel experience to our customers whilst maintaining the highest safety and service standards. As a Cabin Crew Member at our Dublin base, you will play a crucial role in making every flight a memorable experience, ensuring the highest level of safety, service, comfort, and enjoyment for our customers

A career as a Cabin Crew Member with Aer Lingus not only offers you the opportunity to join Irelands most beloved and respected airline, it also offers you the opportunity to shape your future while exploring the world.

Don't miss this chance, apply now, and let your career take flight with Aer Lingus!

*As awarded by SkyTrax World Airline Star Rating

Your Role: As a Cabin Crew Member at Aer Lingus, you will be the face of our airline, delivering outstanding service and care to our customers. You will be operating on our busy transatlantic and short-haul flights and you will also fly aboard the brand-new Airbus A320 NEO, A321 NEO!

Your duties will include:

• Safety First: Ensuring the safety and well-being of customers and maintaining the highest safety standards by carrying out your duties in line with company policies/procedures and in accordance with the Aer Lingus Operations Manuals and regulatory requirements.
• Exceptional Customer Service: Consistently provide excellent customer service onboard creating a welcoming and comfortable atmosphere for our customers and ensuring we retain and improve on our 4-star Airline Status* Skytrax Awarded

• In-Flight Service: Delivering an excellent duty-free inflight retail experience to our customers, serving meals and beverages and handling special dietary requirements.
• Problem Solving: Handling customer queries, resolving issues, and making every effort to meet and surpass the customers’ needs and preferences.
• Teamwork: Collaborating closely with your fellow Cabin Crew Members and flight crew to ensure smooth and efficient operations.

What We Offer in Return:

With cabin crew training provided at our Aer Lingus Training Academy Dublin Base, we are offering successful candidates very competitive terms and conditions, including an attractive remuneration package, travel benefits and more. The roles on offer are fixed term contracts running until the end of October 2024 and while the majority of these roles will be for our Dublin Airport base we do also have a small number of cabin crew roles available on a fixed term contract basis in our Cork Airport base.

• • Remuneration Package: A qualified cabin crew member basic salary of €28,900 (Gross) plus variable pay of, on average, €6500 p.a. (Gross). Applicable allowances when overnighting on duties away from base.
  • Staff Travel Concessions: Discounted Aer Lingus flights from day 1 of employment, Discounted flights also available with partner airlines, hotels and car hire group companies.
  • Transatlantic Flying Experience (Dublin Base location only): The chance to fly on the A321 Long-Range Neo, to our North American and Canadian destinations, travel and explore different cultures while working in a dynamic, multicultural environment.
  • Training: Comprehensive and ongoing in-house training at our highly esteemed Aer Lingus Training Academy where you will be equipped for success as a Cabin Crew Member.
  • Uniform: Aer Lingus will provide you with our Designer Uniform. Dry cleaning facilities available on airport campus.
  • Dedicated Onsite Parking: Car parking is provided at dedicated areas on the Dublin Airport campus.
  • Contributory Pension Scheme: Competitive pension scheme available from day 1 of employment
  • Discounted Health Insurance: Discounts offered with our selected Health Insurance Scheme partners
  • Airport Shopping Discounts: Access to the Loop duty free shopping at Dublin Airport with additional employee discounts throughout the airport
  • Learning and Development: From day 1 of employment you will enjoy full access to a suite of LinkedIn Learning course catalogue as well as an inhouse designed and curated learning and development course library. Following two years of permanent employment, we also offer the opportunity to enhance your career through the Aer Lingus Education Reimbursement Programme.
  • Health and Wellbeing: Onsite access to health and fitness facilities via ALSAA. Free and unlimited access to our Spectrum App wellbeing portal which features curated content across a broad range of wellbeing topics, on any device, live or on demand when it suits you.
  • Supportive Team: Become part of a welcoming and diverse team that values collaboration, respect, and excellence and where our leaders will support and develop you on your career journey

*We may alter or withdraw any non-contractual benefits at company discretion from time to time.

• Minimum age of 18 years.
• Eligible to live and work in the Republic of Ireland without restriction (i.e. EU Passport Holder or Non-EEA Citizen holding Stamp 4)
• Must be able to apply for and obtain relevant US immigration/entry visas* which is a pre-requisite for the role (for travel to/from the United States).
• Hold a valid passport allowing unrestricted worldwide travel
• 12 months combined experience in a face to face customer service/sales role
• Fluent in English, both spoken and written.
• Excellent communication and interpersonal skills.
• Flexibility and adaptability to working shifts, unsociable hours, weekends, holidays and overnights
• You will be required to complete a height and reach assessment based on our aircraft types as part of the recruitment process
• Must adhere to our uniform policy and guidelines. Tattoos/piercings must NOT be visible whilst in any item of the Aer Lingus uniform
• Able to pass an airport security vetting procedure, including a five-year background check**
• Two verifiable references