Job Title: Aviation Security Officer Birmingham Airport Jobs

Job Reference:REQ3000314

Responsible to: Security Duty Manager

Department: Aviation Security

Contract: Annualised Hours

Salary: Starting £12.48  per hour with length of service increments

Application Closing date: 31st August  2023

 Benefits *Annual pay award pending, Attractive voluntary overtime opportunities, Competitive Group pension, Annual bonus, 2X Life Assurance, Share Scheme, Free onsite parking, Concession discounts, Discounted gym memberships, Employee Assistance, Share Scheme, Discretionary Bonus, Uniform provided.

 Sitting at the heart of the country’s road and rail networks, Birmingham Airport (BHX) is the UK’s best-connected airport with over 18million customers passing through each year with plans to increase that number even further. At BHX we are proud of every journey, taking pride in getting customers safely, punctually, and comfortably to and from their destination. Our security area is soon to transition to state-of-the-art equipment, providing our customers with a brand-new experience and simpler, speedier processes.

If you would like to play a pivotal role at the airport, delivering our customers safely through airport security with great customer care, we have an exciting opportunity for you! Working in the heart of the operation as an Aviation Security Officer. If you take pride in delivering a high-quality service, love working with people where no two days are the same, this could be the role for you! Our team of dedicated Aviation Security Officers make a difference to the quality and safety of travel of the customers at the airport and are trained and supported to carry out the role effectively. No two days will be the same, from carrying out escort duties including VIP’s to responding to emergency incidents.

Role Details

You will be trained to:

• Control access into restricted areas of the Airport.
• Screen personnel via body searches and bag searches
• Carry out security Identification and boarding card checks to Civil Aviation Authority (CAA) standard
• Respond to and assisting with emergency situations such as aircraft emergencies, terminal evacuations, and security incidents.
• Carry out escort duties, including special events as required
• Provide proactive communication to ensure all personnel are fully prepared for Security screening
• Undertake patrols as required
• Read and adhere to security notices as well as completing required documentation
• To be compliant with Aviation Security local operating procedures, working practices and protocols and airport bylaws
• Undertake training including computer Based Training, mandatory Security Training in compliance with company and CAA standards
• Meet compliance and throughput targets as stipulated by the DfT, CAA and the Security Management Team
• Achieve an acceptable level of competence which is continuously measured through relevant performance evaluation means
• Consistently demonstrate the positive behaviours required to support the Company’s Brand Values PROUD for us by us, Inclusive, Curious, Respectful, supportive

 Fostering diversity & inclusivity at the heart of our talent management, representing the communities we live and work in.

 Role Skills

• Good communication – both oral and written
• Team Focus - enjoys teamwork and working in a diverse environment
• Flexible and adaptable, sound judgement and acts on initiative
• Great attention to detail
• Confident with a ‘can do’ attitude
• Providing a positive and helpful level of Customer service with good listening skills; resolves problems to the customer’s satisfaction; respects all internal and external parties and commits to exceeding expectations

          Desirable Skills

• Experience of working in a security role previously (e.g., carrying out security searches/checks or similar relevant experience

NB: Successful applicants must be 18 years or above, able to provide us 5 years checkable work/ education history and pass a satisfactory criminal record check.