Job Overview

Carry out safety, security and service duties while providing a consistently high level of care that ensures a world class inflight experience.

Eligibility Criteria

Indian National holding a current Indian passport, PAN card and Aadhar card.
Between the age of 18-27 years for freshers and till 35 for experienced crew.
Minimum Educational Qualification: Must've completed class 12 from a recognized board /university with minimum 50% marks.
Minimum height required: Female-155 cm
Weight: In proportion to height.
BMI Range: Female candidates - 18 to 22.
Well-groomed with no visible tattoos in uniform.
Fluent in English and Hindi.
Vision 6/6.

Skills and attributes

Represent Air India in a professional manner.
Warm, caring and empathetic.
Maintain up to date knowledge of current safety and security requirements.
Maintain knowledge of service procedures and company policies.
Comply with all DGCA regulations and ability to maintain all required licenses up to date.
Remain medically fit, following rest regulations to comply with flying duties.

Key Responsibilities

Safety and security-related duties.
Check safety equipment for availability and functionality.
Conduct safety demonstration for guests prior to take-off.
Ensuring compliance to all safety procedures throughout the flight.
Managing emergency situations such as performing first aid and emergency evacuations Inflight service duties.
Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items.
Boarding of guests, welcoming and directing them to seats, aiding with storage of carry-on luggage.
Conducting Inflight sales and service.
Ensuring that aircraft cabins and toilets are clean and replenished during flights.
Making announcements and responding to guest queries during the flight.
Ensure orderly disembarkation of guests after landing.
Administrative duties
Attending mandatory pre-flight briefings.
Preparation of reports on flight incidents, including safety, service and security incidents.